--- title: Duke Energy | EE in Schools Program - FAQs --- ![Duke-Energy-Brought-to-You-By-CLR](https://hehc.duke-energy.com/hs-fs/hubfs/Duke-Energy-Brought-to-You-By-CLR.png?width=152&height=73&name=Duke-Energy-Brought-to-You-By-CLR.png)                                                                                                  [Parents/Students](https://hehc.duke-energy.com/k12?hsLang=en)                               [Schools/Teachers](https://hehc.duke-energy.com/k12-rewards?hsLang=en)                                [FAQs](https://hehc.duke-energy.com/faqs?hsLang=en) #### **Energy Efficiency Kit Program offered by Duke Energy** # Frequently Answered Questions #### School Eligibility \+ Which Schools can participate in the program? Elementary and Middle Schools that are located in North Carolina, South Carolina and Indiana are eligible to participate in the program. \+If school is not participating, how can it get involved? To be a participating school, a school must schedule the free program from Duke Energy and Bright Star Touring Theatre during the current school year. Schools may contact Bright Star Touring Theatre to book a performance. They can be reached by email ([booking@brightstartheatre.com](mailto:booking@brightstartheatre.com)) or by phone (336.558.7360) \+If school is on request form, does it mean they are participating? Not necessarily. The schools listed on the dropdown menu are eligible to host the program, but not all of them are participating. \+How do I know if my school is participating? You may call Bright Star Touring Theatre at 336.558.7360 or send an email to [booking@brightstartheatre.com](mailto:booking@brightstartheatre.com). Please be sure to share the name and location of your child’s school. #### Household Eligibility \+ Who can get a kit? The program offers eligible Duke Energy customers two kit types; Energy Kit 1 and Energy Kit 2. These are available with the following conditions: - Eligible Duke Energy Customers must: - Reside in North Carolina, South Carolina or Indiana - Have a child that attends a school that hosts an energy efficiency theatrical performance during the current school year - Receive only 1 of each kit type every 36 months - Only receive 1 kit per school year - To obtain Energy Kit 2, an eligible customer must have already received Energy Kit 1. - If you received a kit before but don't remember when, call the program hotline at 877-334-1724. \+ Is there a deadline to request a kit? Families at participating schools in Indiana, North Carolina and South Carolina can submit a request at any point during the program year – July 2024 through June 2025. In addition, there is a 3-month grace period through September 2025 for kit requests that come in that are associated with a school that had a performance in the previous program year July 2024-June 2025). #### Energy Kits \+ Why should my family request a kit? The goal of the Energy Efficiency in Schools program is to engage all students and staff at participating schools to practice energy-saving habits. By requesting the Energy Kit, you’re doing your part to save energy and helping your school win rewards. \+ Is the Energy Kit really free? Yes. The Energy Kits are completely free, including free shipping. \+ What is in the kit? Energy Kit 1 includes: - LED night light - Energy-efficient showerhead - Kitchen faucet aerator - Bathroom faucet aerator - Hot water gauge card - Weatherstripping - Refrigerator thermometer - Furnace filter whistle - Switch and outlet gasket insulators - Teflon tape - Product information/instruction sheet Energy Kit 2 includes: - LED night light - Weatherstripping - Furnace filter whistle - Rope caulk - Pipe wrap - Product information/instruction sheet \+ Can one person request kits for the school and distribute? No. Kits will only be delivered to individual Duke Energy account holders' residential addresses. To receive an Energy Kit, each individual household must submit a request independently. #### Request form \+ How can I get a kit? Every family that would like a free kit has to request one individually for their home. There are two ways to request a free Energy Kit: 1\. Validate your eligibility by filling out the form [here.](https://hehc.duke-energy.com/k12?hsLang=en) 2\. Call 877-334-1724 \+ Why don’t I see my school listed on the request form? If your school is not listed on the form, please contact the program hotline (877-334-1724) for assistance. #### Other Questions \+ Why is Duke Energy giving away free kits? Duke Energy is providing free Energy Kits for qualified Duke Energy account holders in North Carolina, South Carolina and Indiana to help reduce energy consumption. This effort will help lower energy usage and costs in households plus conserve valuable energy resources. \+ Why does Duke Energy want us to use less electricity? Power plants can be costly investments, so Duke Energy wants to help customers use less energy to delay construction of new power plants. Saving energy can also help reduce the need for them to turn on more power plants during peak times, which is good for the environment. \+ Where can I find my DE Account number? Your Duke Energy account number is located on your Duke Energy bill. You can also find your account number by logging into My Account. \+ Will DE spam or telemarket to me after I give them my information to get an Energy kit? No. Duke Energy does not share or sell personal information. - [Privacy Policy](https://www.duke-energy.com/legal/privacy) - [Terms and Conditions](https://www.duke-energy.com/legal/terms-of-use) - [Do Not Sell or Share My Personal Information (CA)](https://www.duke-energy.com/legal/ccpa-opt-out-request-form)